Stop wasting your time
on tech issues

Clear, friendly & local IT support for home users and small businesses.

Solutions

Making technology simple, safe, and stress-free for you.

Device Setup
& Support

Setup, troubleshooting, and ongoing help for all of your devices including computers, phones, tablets and printers so everything simply works when you need it.

Security, Privacy
& Backups

Protect your personal information and stay safe online with proper security, password management, privacy settings, and reliable backups for your important files and memories.

Smart Home
& Connectivity

Make your home technology work for you, from Wi-Fi setup to smart devices. I’ll connect everything properly so your devices work together smoothly and without frustration.

Tech Coaching
& Care Plans

Learn and stay supported at your own pace. I’ll patiently help you understand your devices, manage your apps, and keep everything secure so you never feel lost with technology.

What Makes My Help Different

No call centers or tech jargon. Just clear, patient support from someone who listens. I take the time to understand your problem, explain things simply, and make sure everything works the way you need it to. Friendly, one-to-one help that makes tech simple and stress-free.

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Years of experience
with technology

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Devices set up,
fixed, or improved

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Local help
you can trust

Frequently Asked Questions

I work with all types of devices: computers, laptops, phones, tablets, printers, scanners, smartwatches, and other connected gadgets. Whether it’s Windows, macOS, Android, or iPhone, I can help you get things running smoothly.

Yes! I offer both in-person visits for local customers and secure remote sessions if you’d prefer help online. That way, you can get support wherever you are.

I usually travel within about 15 miles of Weybridge, but if you’re a little further out, send me your postcode and I’ll do my best to help.

Absolutely! I’ll check for software issues, unnecessary startup programs, and possible software upgrades. Once I’m done, your computer will feel much quicker and more reliable.

Yes! I’m patient, friendly, and happy to teach at your pace. From basic computer skills to mastering apps, emails, or online tools, I’ll make sure you feel confident using your technology.

Yes, your privacy and data are always a top priority. I take security seriously and handle every device with care. I never access personal files unless absolutely necessary and with your permission. As someone passionate about privacy and online safety, I make sure your data stays safe and protected.

Yes! I provide one-to-one lessons tailored to your needs. Whether it’s learning computer basics, improving Microsoft Office skills, or exploring smartphone features. It’s all about learning in a way that suits you best.

If the same issue returns shortly after I’ve worked on it, I’ll take another look free of charge. I want you to be confident that the problem is truly fixed.

The cost depends on the type of support you need and how long the job takes. Some issues can be resolved quickly, while others may require a bit more time and setup. I always aim to keep my pricing fair, transparent, and easy to understand. No hidden fees or surprises.
You can view a full breakdown of my services and pricing by clicking the “See My Prices” button below.

Need a bit more help?

I’m always happy to assist. Get in touch and I’ll reply as soon as I can.

Phone:

07907405622
Call / Text / iMessage / WhatsApp / Signal

Email:

info@silvineitsolutions.com

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